Veterans
We are an Armed Forces veteran friendly accredited GP practice. This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services.
Being flagged as a veteran means you are more likely to receive specialist veteran care and consideration, and GPs can refer you to specialist veteran services, if you need them, where you are likely to receive support quicker.
It is important to us that we help you get the best care and treatment and fulfil our commitment to you as a veteran under the patient charter Our commitment to you as a veteran of the UK Armed Forces (PDF Leaflet).
This means you can expect the following from our practice:
- We will ask all patients if they have served in the UK Armed Forces (as a regular or reservist). If you have, we will note this in your medical record, with your permission.
- We will ask you to share details of your time in service to help us to assess the best support and treatment for you.
- The information you share will be kept confidential and we will always speak to you before sharing this with other services you may be referred to.
- You can make an appointment to see our clinical lead for veteran’s health. This person has a comprehensive understanding of the Armed Forces, health conditions linked to service, and the dedicated support you can access.
- The NHS has a duty to support the health commitments of the Armed Forces Covenant. This means that you will get priority treatment for any medical condition which has been caused by your service, subject to the clinical needs of other patients.
- We will let you know what choices are available for your care and treatment and help you to make informed decisions on what to do.
- Where appropriate and with your consent, we can refer you to dedicated veterans health services.
- If you need to be seen by another service, we will let them know you’re a veteran and make sure they have an understanding of your health and wellbeing needs, so you don't have to keep repeating your 'personal story'.
- We can give advice and support to your loved ones who may be affected by your health conditions. See our veteran families / military families page for information and links to services that may be helpful.
- We will investigate any issues and complaints that you may have about your care. If you have any concerns about the services we offer, please speak to one of the practice team.
For information on health services for the Armed Forces community, please visit the NHS website.
For top tips for on how to get the most from your GP please see here: How to get the most from your GP (PDF Leaflet).
Defence Discount Card
Both veterans and members of the Armed Forces Community may apply to the Defence Discount Service for a Defence Privilege Card. Holders are entitled to discounts online and on the high street from companies supporting the covenant. Visit the Defence Discount Card website to apply.
Blue Light Card
Veterans and member of the Armed Forces are eligible to apply for a Blue Light Card which gives offers a range of official discounts from large national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance and phones. Visit the Blue Light Card website to apply.
LED Exmouth
Veterans can get Blue Light 10% discount on Core and All-In memberships. Visit the LED Exmouth website.
Below are details of support services veterans can access for support:
NHS Op COURAGE: Mental health support for veterans, service leavers and reservists
If you or someone you know is struggling with their mental health or wellbeing, expert help is available from Op COURAGE: The Veterans Mental Health and Wellbeing Service.
It does not matter if you’re due to leave the Armed Forces, just left the Armed Forces or left many years ago. Op COURAGE are here to help and understand the courage it takes to speak to someone. Their contact number is 0300 034 9986.
Visit the Op COURAGE website, which provides information on how to access the service.
Veterans UK
Veterans UK is part of the Ministry of Defence and provide free support for veterans and their families, including a helpline, Veterans Welfare Service, Defence Transition Services and injury/bereavement compensation scheme payments. Visit the Veterans UK website for more information.
Veterans Gateway
The Veterans Gateway provides a single point of contact for veterans seeking advice and support.
There is a huge network of organisations supporting the Armed Forces community, so finding the right one for your needs can be tricky. The Veterans Gateway makes it quick and easy by being your first point of contact for whatever support you need, whether you are based in the UK or abroad.
Many of their team are veterans themselves so they understand the issues that people face after leaving the Armed Forces. They work with people on a one-to-one basis, connecting them with the right support as soon as possible. Their contact number is 0808 802 1212 or visit the Veterans Gateway website
RMA Royal Marines Charity
Once a Marine, Always a Marine. The Royal Marines Charity offer help to serving Marines and Veterans. Visit the RMA Royal Marines Charity website for more information
Royal Air Force Benevolent Fund
The RAFs leading welfare charity for all serving and former members of the RAF as well as their partners and dependent children. The service offer grants and support services such as a listening and counselling service, a community engagement programme and telephone friendship groups.
SSAFA – The Armed Forces Charity
SSAFA provide lifelong support to those who are serving or have served in the British Armed Forces. Their contact number is 0800 260 6767 or visit the SSAFA website.
Royal British Legion
The Royal British Legion are locally based and can be contacted on 0808 802 8080 or visit the Royal British Legion website or visit the local Exmouth website.
Togetherall Togetherall is an online mental health resource and free to veterans. Visit their website for more information and to access support.
Devon Partnership Trust Veterans Mental Health Support
A service supporting veterans who are concerned about their mental health. Visit the Devon Partnership Trust Veterans Mental Health Support website for more information.
Op RESTORE: The Veterans Physical Health and Wellbeing Service
Op RESTORE provides care and treatment to those who have been injured during their time in the armed forces. Referral to the service is via your GP.
Further details about the service including contact information can be found at the Op RESTORE website.
Samaritans Veterans App
Samaritans Veterans is a free app that can provide you with emotional support after your career in the Armed Forces. Visit the Samaritans website for more information.
