Patient Participation Group
Patient Group Survey April 2025
Patient Group Survey September 2025
Annual Report November 2024 - October 2025
The Patient Group reformed in November 2010 with one of its objectives to raise money through fundraising for medical equipment or other facilities to improve the practice.
The annual Christmas Draw provides the majority of income, with other income coming from the the patients library and donations from patients.
£13,000+ of items of equipment have been purchased since November 2010 - September 2024 to benefit patients and are:
| Janaury 2012 | Welch Allyn 24 hour Blood Pressure Machine | £1530 |
| January 2012 | Pioneer DVD Player for Reception | £139 |
| January 2013 | Medisafe ECH Machine | £1631 |
| January 2014 | Phlebotomy Chair | £700 |
| July 2014 | Donation to the Reception Touchscreen | £300 |
| January 2015 | Cardio Call | £900 |
| January 2015 | Minor Ops Trolley | £200 |
| December 2015 | Centrifuge (funds donated by Miss E Walters) | £1100 |
| December 2016 | Patient Information System | £2500 |
| December 2017 | 3 Mobile Heart Monitors + Minor Operations Cautery Equipment | £687 |
| February 2019 | Blood Pressure Machine for the Waiting Room (including patient donations) | £1350 |
| May 2022 | 24 Hour ECG Machine | £750 |
| August 2022 | Vitalograph COPD/Asthma Screening Device | £72 |
| June 2023 | Doppler Machine | £500 |
| January 2024 | IPad for Nursing team to use for Referrals | £124.99 |
| January 2024 | Bookcase | £98.99 |
| September 2024 | Vitalograph Service, Clips and Mouth Pieces | £627.33 |
Dr Alex Gillies was presented with a new diathermy machine for Haldon House Surgery. This device is a cutting edge piee of equipment which allows for precise surgical techniques to be undertaken during minor surgery. Reducing bleeding, and also permitting less invasive techniques to be used to enhance tissue recovery.
The Patient Group worked hard throughout the year to raise the funds for this equipment for the benefit of the patients of Haldon House Surgery.

Pictured here is David Bassett, PG Chairman using our new Blood Pressure monitor
A new piece of equipment, a freestanding fully automatic blood pressure monitor is now in place in the surgery reception for use by patients. The monitor which was recently presented to the surgery by the Patient Group was funded from the Christmas Draw, the sale of books and a donation from two patients. The blood pressure machine is simple to use with easy to follow instructions and will help patients monitor their own health.
Aims
The Patient Group comprises patient volunteers and the Practice Manager and/or the Assistant Practice Manager. The aim of the Group is to establish a partnership between patients, doctors and the staff of Haldon House Surgery to enhance the services provided by the Practice.
Objectives
Establish a dialogue between the patients, doctors and staff to improve the quality of service provided and help shape the future policies of the practice.
Set up and maintain a Patient Reference Group (PRG)
Be involved in the construction, mailing and analysis of patient surveys
Act as a ‘safety valve’ for dealing with issues and complaints about the practice – representing patients but also helping them to understand the practice’s point of view.
Help with patient clinics from time to time – e.g. flu vaccinations / BP clinics.
Help with organising Patient Health Events to promote good health and preventive medicine.
Fundraising for medical equipment or other facilities to improve the practice.
Maintain the patient library
Liaise with other Patient Groups to monitor and influence healthcare locally and nationally.
Members
Membership of the Patient Group is open to all registered patients of Haldon House Surgery.
Committee
The Patient Group shall be governed by a committee comprising not less than six and no more than ten patient volunteers and the Practice Manager. Any vacancies will be advertised on the surgery website and in the surgery. The Practice Partners will be ex-officio members of the committee. A Chairman and Secretary shall be elected from the patient volunteers annually. The committee will meet bimonthly and will be quorate if one officer, the Practice Manager or their representative, and three patient volunteers are present.
Attendance at Meetings
Failure to attend three consecutive meetings without due reason shall render membership of the committee void.
Review
The Terms of Reference shall be reviewed annually.
D M Bassett
Chairman
Reviewed September 2024
Patient Group
| Chairman | David M Bassett |
| Secretary | Judy Murray |
| Members |
Gerry Bassett |
| Practice Manager | Christine Ladbrook
Haldon House Surgery |