Opening Times Specialist Clinics SystmOnline

37-41 Imperial Road, Exmouth, EX8 1DQ

Tel: 01395 222 777

Contact Details

Patient Participation Group

 

 

Recent surveys carried out by the Patient Group

Patient Group Survey April 2025

Patient Group Survey September 2025

Annual Report and Terms of Reference 

Annual Report November 2024 - October 2025

Terms of Reference

 

Equipment Purchased Through Fundraising

The Patient Group reformed in November 2010 with one of its objectives to raise money through fundraising for medical equipment or other facilities to improve the practice.

 The annual Christmas Draw provides the majority of income, with other income coming from the the patients library and donations from patients.

 £13,000+ of items of equipment have been purchased since November 2010 - September 2024 to benefit patients and are:

Janaury 2012 Welch Allyn 24 hour Blood Pressure Machine £1530
January 2012 Pioneer DVD Player for Reception £139
January 2013 Medisafe ECH Machine £1631
January 2014 Phlebotomy Chair  £700
July 2014 Donation to the Reception Touchscreen £300
January 2015 Cardio Call £900
January 2015 Minor Ops Trolley £200
December 2015 Centrifuge (funds donated by Miss E Walters) £1100
December 2016 Patient Information System £2500
December 2017 3 Mobile Heart Monitors + Minor Operations Cautery Equipment £687
February 2019 Blood Pressure Machine for the Waiting Room (including patient donations) £1350
May 2022 24 Hour ECG Machine £750
August 2022 Vitalograph COPD/Asthma Screening Device £72
June 2023 Doppler Machine £500
January 2024 IPad for Nursing team to use for Referrals £124.99
January 2024 Bookcase  £98.99
September 2024 Vitalograph Service, Clips and Mouth Pieces  £627.33

 

Dr Alex Gillies was presented with a new diathermy machine for Haldon House Surgery.  This device is a cutting edge piee of equipment which allows for precise surgical techniques to be undertaken during minor surgery.  Reducing bleeding, and also permitting less invasive techniques to be used to enhance tissue recovery. 

 

The Patient Group worked hard throughout the year to raise the funds for this equipment for the benefit of the patients of Haldon House Surgery. 

Photo of David Bassett handing over a new piece of medical equipment to Dr Gillies

BP Machine

Pictured here is David Bassett, PG Chairman using our new Blood Pressure monitor

A new piece of equipment, a freestanding fully automatic blood pressure monitor is now in place in the surgery reception for use by patients. The monitor which was recently presented to the surgery by the Patient Group was funded from the Christmas Draw, the sale of books and a donation from two patients. The blood pressure machine is simple to use with easy to follow instructions and will help patients monitor their own health.

Return to the page menu

Patient Group

Terms of Reference

Aims

The Patient Group comprises patient volunteers and the Practice Manager and/or the Assistant Practice Manager. The aim of the Group is to establish a partnership between patients, doctors and the staff of Haldon House Surgery to enhance the services provided by the Practice.

Objectives

Establish a dialogue between the patients, doctors and staff to improve the quality of service provided and help shape the future policies of the practice.

Set up and maintain a Patient Reference Group (PRG)

Be involved in the construction, mailing and analysis of patient surveys

Act as a ‘safety valve’ for dealing with issues and complaints about the practice – representing patients but also helping them to understand the practice’s point of view.

Help with patient clinics from time to time – e.g. flu vaccinations / BP clinics.

Help with organising Patient Health Events to promote good health and preventive medicine.

Fundraising for medical equipment or other facilities to improve the practice.

Maintain the patient library

Liaise with other Patient Groups to monitor and influence healthcare locally and nationally.

Members

Membership of the Patient Group is open to all registered patients of Haldon House Surgery.

Committee

The Patient Group shall be governed by a committee comprising not less than six and no more than ten patient volunteers and the Practice Manager. Any vacancies will be advertised on the surgery website and in the surgery. The Practice Partners will be ex-officio members of the committee. A Chairman and Secretary shall be elected from the patient volunteers annually. The committee will meet bimonthly and will be quorate if one officer, the Practice Manager or their representative, and three patient volunteers are present.

Attendance at Meetings

Failure to attend three consecutive meetings without due reason shall render membership of the committee void.

Review

The Terms of Reference shall be reviewed annually.

D M Bassett

Chairman

Reviewed September 2024

 

Return to the page menu

 

Your PG

Patient Group

Chairman David M Bassett
Secretary Judy Murray
Members

Gerry Bassett
Tony Siddall
Alma Wiseman
Denise Bulger
Geoff Bulger
Brenda Craig
Michael Clarke

Practice Manager Christine Ladbrook

Haldon House Surgery

Return to the page menu